Free Tax Prep through VITA
The Volunteer Income Tax Assistance (VITA) program provides free, high-quality tax preparation for eligible community members. Through the VITA program, Open Door Community Action hosts free tax preparation, connecting residents to key tax credits. This helps keep more money in local families’ pockets and supports economic resilience across the region. These services are designed to be welcoming and accessible, giving neighbors a trusted local option for tax help while supporting broader financial stability and community well-being.
VITA primarily serves people with low to moderate incomes, generally those making around or under $69,000. The program also focuses on assisting individuals with disabilities, older adults, and people with limited English proficiency who may need extra support navigating the tax system.
Benefits for taxpayers
VITA helps taxpayers file their returns safely and correctly at no cost, saving the fees they might otherwise pay for commercial preparation. Our staff are trained to help clients claim important tax credits such as the Earned Income Tax Credit and Child Tax Credit, which can significantly increase refunds and support family financial stability.
Application Process
Each return is prepared by an IRS-certified staff member and then reviewed for quality before electronic filing, helping ensure accuracy and timely refunds.
• Step 1: Pick up and complete the intake packet.
o Intake packets can be picked up at either of our two locations (Wytheville, Marion).
• Step 2: Gather documents. Please bring these with you to your appointment.
o Completed Intake packet from Step 1.
o All income documents such as W2’s, 1099’s, 1098’s, 1095’s, ect.
o Photo ID (you and spouse if applicable)
o Social Security Cards (for you, spouse and dependents)
o Bank information for direct deposit
• Step 3: Book and attend drop-off appointment
o Both you and spouse (if applicable) must attend. Appointments will take approximately 25 minutes. Please bring all needed documents and Photo ID.
o Make sure you have all documents from Step 2 ready before booking an appointment.
o You can schedule the appointment online and choose from our 3 available locations below.
• Step 4: Review Return
o Once completed, you will receive a call to review your tax return.
• Step 5: Sign and File Return
o Signature can be done electronically or in-person.
o Once signed, return will be electronically submitted.
With the VITA Program, we offer 3 locations to schedule and meet for tax preparation. Below, you may schedule an appointment with the following locations:
